PRIVACY POLICY
PRIVACY POLICY AND PERSONAL DATA PROTECTION POLICY
PURPOSE:
The purpose of this Policy is to establish the general and specific principles and guidelines that should govern Terra Mater Logística Integral en Soluciones Ambientales, S.A. de C.V., hereinafter referred to as “MATER,” located at Calle Sur 77, number 37, Colonia Lorenzo Boturini, Venustiano Carranza Municipality, C.P. 15820, in Mexico City, with email contact: _______________, in terms of personal data protection, ensuring compliance with applicable legislation.
This Policy guarantees the right to data protection for all individuals who interact with the purposes of the services offered by MATER and its subsidiaries, as well as information requested for various purposes based on its business activities. This includes information not necessary for the requested service but which helps provide better service, ensuring guiding principles for its protection such as legality, consent, information, proportionality, quality, and responsibility.
SCOPE:
This Policy applies to all individuals or entities interacting with the purposes of the services or corporate objectives offered by MATER, as well as those providing specialized services within legally established limits. Similarly, this Policy must be applied by MATER at a national and international level, especially when personal data is transferred to third parties. The Policy remains applicable even after the data subject is no longer relevant to MATER.
COMPREHENSIVE PRIVACY NOTICE
Data Controller
Terra Mater Logística Integral en Soluciones Ambientales, S.A. de C.V., hereinafter referred to as “MATER,” located at Calle Sur 77, number 37, Colonia Lorenzo Boturini, Venustiano Carranza Municipality, C.P. 15820, in Mexico City, with email contact: _______________, is the Mexican company responsible for processing your Personal Data through its Personal Data Protection Department.
For MATER, as the data controller, processing your Personal Data lawfully is a top priority. This Comprehensive Privacy Notice complements any other Simplified Privacy Notices that our organization has issued or may issue in the future and serves as a supplementary document for any aspects not explicitly covered by such Notices.
Purposes of Personal Data Processing
The Personal Data Protection Department of MATER may collect your data for the following purposes:
– To verify and review personal data voluntarily provided by individuals visiting our website.
– To establish contact with individuals requesting information about any of our services.
– To provide follow-up and attention to inquiries about the services we offer to our clients.
– To collect statistical data on the quality of our services and customer satisfaction.
– To create and disseminate advertising campaigns for commercial purposes regarding our services.
– To inform the public about new or modified services.
– To update our database of clients and suppliers.
– To execute contracts or fulfil pre-contractual obligations such as providing, activating, suspending, and managing services; issuing corresponding invoices; sending service-related communications and assistance; and offering all services included in the commercial offering while improving technical assistance, customer support, and services.
– To promote our professional services, products, and capabilities to current and potential commercial clients.
– To send invitations and provide access to guests attending our events.
– To authenticate registered users in certain areas of our sites.
– To process online requests, including responding to individual communications or requests for proposals and quotes.
– Any other purpose similar or compatible with the aforementioned ones.
Modifications to the Privacy Notice
We reserve the right to make changes or updates to this Comprehensive Privacy Notice at any time. These changes will be made available to the public through the following means: (i) Visible announcements in the company’s offices and establishments; (ii) on our website or Internet page.
If you have any questions about the processing of your personal data or doubts regarding the Federal Law on Protection of Personal Data Held by Private Parties, please contact the competent authority in the Mexican Republic.
Personal Data Protection Department
Contact phone: +52 56 4160 2914
Email: [email protected]
Last modification date of this Privacy Notice: January 6, 2025.
SIMPLIFIED PRIVACY NOTICE
Who are we?
“Terra Mater Logística Integral en Soluciones Ambientales, S.A. de C.V.,” hereinafter referred to as “MATER,” located at Calle Sur 77, number 37, Colonia Lorenzo Boturini, Venustiano Carranza Municipality, C.P. 15820, in Mexico City, contact phone: +52 56 4160 2914, email: [email protected]; website: ________________, is the entity responsible for handling your Personal Data through its Personal Data Protection Department.
For MATER, processing your data lawfully is a top priority. This Privacy Notice complements any other simplified privacy notices that our organization has made available to you and serves as a supplementary document for anything not explicitly mentioned in those notices.
What purposes will we use your personal data for?
The personal data we collect from you will be used for the following purposes, which are necessary for the service you request:
- To verify and review personal data voluntarily provided by individuals visiting our website.
– To establish contact with individuals requesting information about any of our services.
– To provide follow-up and attention to inquiries about the services we offer to our clients.
– To collect statistical data on the quality of our services and customer satisfaction.
– To create and disseminate advertising campaigns for commercial purposes regarding our services.
– To inform the public about new or modified services.
– To update our database of clients and suppliers.
– To execute contracts or fulfil pre-contractual obligations, such as providing, activating, suspending, and managing services; issuing corresponding invoices; sending service-related communications and assistance; and offering all services included in the commercial offering while improving technical assistance, customer support, and services.
– To promote our professional services, products, and capabilities to current and potential commercial clients.
– To send invitations and provide access to guests attending our events.
– To authenticate registered users in certain areas of our sites.
– To process online requests, including responding to individual communications or requests for proposals and quotes.
– Any other purpose similar or compatible with the aforementioned ones.
If you do not wish for your Personal Data to be processed for these additional purposes, you may notify us of your decision at any time. You have the right to access the Personal Data we hold about you and the details of its processing, as well as to correct inaccuracies or incompleteness, request its deletion when it is excessive or unnecessary for the purposes for which it was collected, or object to its processing for specific purposes.
Mechanisms to exercise these rights include submitting a request (“ARCO Rights Request”) to our Personal Data Protection Department, either in person at the address previously provided or by requesting the form via phone to have it emailed to an address you provide. Denying the use of your personal data for these purposes will not prevent you from accessing the services and products you request or contract with us.
Where can I find the comprehensive privacy notice?
We reserve the right to make changes or updates to this Privacy Notice at any time. These changes will be made available to the public through any of the following means: (i) Visible announcements in the company’s offices and establishments; (ii) on our website or Internet page.
For more information about the terms and conditions under which your personal data will be processed, such as the third parties with whom we share your personal information and how you can exercise your ARCO rights, you can consult the comprehensive privacy notice at (i) Visible announcements in the offices and establishments of the Responsible Entity; (ii) on our website or Internet page.
Personal Data Protection Department of MATER
Contact phone: +52 56 4160 2914
Email: [email protected]
Last modification date of this Privacy Notice: January 6, 2025.