1. Data Controller
“Terra Mater Logística Integral en Soluciones Ambientales, S.A. de C.V.”, hereinafter “MATER”, located at Calle Sur 77, number 37, Colonia Lorenzo Boturini, Venustiano Carranza Borough, ZIP Code 15820, Mexico City, email: hello@mater.email, is the Mexican company responsible for processing your Personal Data through its Personal Data Protection Department.

2. Purposes of Personal Data Processing
MATER’s Personal Data Protection Department may use your data for the following purposes:

• Verification of data provided on the website
• Contact with individuals interested in our services
• Follow-up on client inquiries
• Quality and satisfaction statistics
• Advertising campaigns
• Communication of new services
• Database updates
•  Execution of contracts and pre-contractual obligations
• Promotion of services and products
• Sending event invitations
• Authentication of registered users
• Online management and proposals
• Similar or compatible purposes

3. Personal Data We Collect

• Name, tax ID (RFC), address, phone, email, postal code
• Contractual data
• Accounting data
• Data to enhance relationship and collaboration

4. Sensitive Personal Data
We do not collect sensitive personal data through our website. If we do, we will request your express authorization.

5. Data Collection During Browsing
We use cookies, web beacons and email links. You can configure your browser to accept or reject them.

6. Protection of Minors
If we detect data from minors, we will delete it immediately. If you notice this, contact us at hello@mater.email.

7. Options to Limit Use of Your Data
You can stop receiving messages by contacting the Data Protection Department.

8. ARCO Rights
You may exercise your ARCO rights (Access, Rectification, Cancellation, Opposition) by submitting a written request with:

• Name and address
• Official ID
• Legal power of attorney (if applicable)
• Data and right to be exercised
• Supporting documentation

Response will be issued within 20 business days. If approved, it will be executed within 15 additional business days.

9. Revocation of Consent
You may revoke your consent at any time by contacting the Data Protection Department.

10. Data Transfers
We may share data with:

• MATER group companies
• External advisors
• Public authorities
• Service providers
• Financial institutions

11. Security Measures
We apply technical, administrative and physical measures to protect your data.

12. Changes to this Privacy Notice
Updates will be posted at our offices or at www.mater.world.

13. Competent Authority
You may contact INAI for complaints or questions regarding the Data Protection Law.

MATER’s Personal Data Protection
Phone: +52 55 4363 8576
Email: hello@mater.email
Last updated: 04.06.2025.